Terms & Conditions

The use of a mouthguard cannot guarantee prevention of injury or trauma.
Each Playsafe mouthguard is backed by our 1-year limited warranty against manufacturing, material defects and trauma sustained when used strictly in accordance with the instructions.

In the unlikely event of an accidental tooth loss or injury being sustained while wearing your Playsafe Mouthguard, you may submit a claim toward the cost of remedial dental treatment. The warranty covers up to $2000 (less a $200 deductible) and is effective for 12 months from the date of manufacture. Exclusions apply.

No liability can also be assumed for delivery delays of any description. This product is not designed to replace specialist dental or medical advice.

This warranty is limited and there are no other implied warranties, except mandatory statutory regulations, for which Playsafe Mouthguards nor CDD Laboratories can be held liable.

Delivery policy

Products are delivered by Australia Post E-Parcel and are delivered within 3-7 business days. Delivery is available to Australia only. For tracking purposes, all orders are supplied with an individual consignment number.

If an item is temporarily out of stock, you will be contacted and informed of the expected delivery date.

If you have any further questions, please contact us: info@playsafemouthguards.com.au

Refunds

CDD Laboratories is absolutely committed to providing you with the very best products. Our products are guaranteed against defective manufacture or unsatisfactory condition.

If for any reason you are not completely satisfied with your purchase we offer you a no questions asked 30 day 100% refund (excluding postage).

If you need to return a product or have any concerns, please contact us by email: info@playsafemouthguards.com.au

Privacy Statement

Any personal information that you submit will be protected by our secure server. CDD Laboratories will not to sell or trade your personal information to any third party organisations or individuals.

By using our site www.cddlabs.com.au you are consenting to the collection of information by CDD Laboratories

Security Policy

We want you to be able to order from CDD Laboratories with total confidence.

As such, we have created a secure transaction environment. Our On-line Ordering System uses SSL (Secure Socket Layer) technology - the industry standard for encryption technology. SSL encrypts all information including your credit card and all personal information passed from you to cddlabs.com.au.

In the event of unauthorised use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

 

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